Home maintenance is a partnership, where the landlord and resident are responsible for different types of maintenance and repairs.

This page provides a summary of common maintenance repair items that the resident is responsible to repair, replace or maintain, and generally viewed as industry standard for renting a single family home. The list here is not inclusive of all resident repair items, therefore please consult your lease for more information.

Resident responsibilities are generally divided into three categories:

Damage or violations caused by the resident
Alterations and upgrades
Resident ongoing maintenance

Please see your Welcome Home Maintenance Orientation for the list of items you are responsible for as a resident.

Making Modifications to Your Home

Alterations or upgrades are improvements or additions to the home and are generally prohibited, primarily to avoid the maintenance and repair of the upgraded item. If you feel that an additional improvement impacts the habitability of the home, please submit a ticket for consideration.

Residents who perform an alteration must gain prior approval from their Property Management and Maintenance teams and are responsible to return the home or area to its original condition at move-in, unless otherwise instructed. You will need permission to modify the house (add additional jacks/outlets) for any cable installation. Routine service establishment requires no additional approval.

Satellite dishes may not be attached to the house or any fence on the property. A stand-alone pole should be used and placed in such a location as to not present a hazard on the property. Satellite dishes must be removed at time of move-out.

You can submit a request for alterations through your Resident Portal or through your Property Manager. Please contact your Property Manager for detailed instructions.

Requesting Upgrades to Your Home

Your home is leased "As-Is", meaning Hudson Homes will not perform any repairs or maintenance requests that are considered cosmetic repairs, alterations, or upgrades.

Cosmetic items are minor repairs that do not impact the habitability or function of the home, such as paint touch ups or minor repairs to flooring, lighting, landscaping, etc. Maintenance requests for cosmetic changes will be declined.

Upgrades such as fences are commonly requested and denied due to cost, permitting and ongoing maintenance requirements.

Ongoing Maintenance

Residents are responsible for common household maintenance and repairs. These ongoing maintenance responsibilities are a way to resident damages and violations to avoid potential chargebacks.

Damages or Violations & Potential Chargebacks

Residents are responsible for the following:

Perform repairs resulting from damage caused by a resident, pets/animals, or guests
Fix things you break or damage and make minor repairs, including plumbing clogs
Prevent damage to the home by performing regular upkeep
Properly use electrical, plumbing, sanitary, heating, ventilating, air-conditioning, and other facilities and other systems
Adhere to local laws, regulations, and HOA requirements

Avoid potential charge backs to your resident ledger:

Items deemed to be resident responsibilities that are not maintained, repaired, or replaced by the resident will be charged back to the resident
Avoid placing maintenance requests for items that are deemed resident responsibilities. Please address these issues at a professional level and at your own cost
Avoid maintenance service appointment no shows. If you schedule a maintenance appointment, please ensure to be home to avoid a trip charge.
Avoid placing false requests or falsely flagging items as an emergency
If a maintenance request is placed and nothing is determined to be wrong, you will incur a trip charge
Repairs performed by the landlord on resident’s behalf to cure (HOA, municipal or other) violations will be charged back in addition to the violation fines/fees, including cost to for court hearing appearances. Common violations that may result in a charge back are included in the box to the right.

If you incur a charge back to your resident ledger you will be notified.

Please see your Welcome Home Maintenance Orientation for a list of common violations.

Neighborly Etiquette

Residents are encouraged to maintain a respectful and considerate attitude towards their neighbors to prevent any unpleasant scenarios. Between 9PM and 9AM, residents should keep noise at a reasonable level. This includes refraining from activities that may cause unnecessary noise, such as using a hammer, rearranging furniture, or playing loud music.

Home Owners Association

A home owner’s association (HOA) is an organization that manages the community housing developments.

Hudson Homes managed homes within an HOA require residents to follow all HOA rules and guidelines. If you are leasing a home within an HOA, your Move-In Coordinator and Property Manager will provide the information needed in order to access the home and/or common areas and amenities. Residents are responsible for any HOA violations. In some instances, the HOA may require an additional application and application fees.

Please contact your Property Management Team for more information.

Additional Resident Resources

You can reference Resources for answers to frequently asked questions. Browse the resources library by category, topic, or keyword.

Additionally, we've curated an assortment of How-To Videos to provide further instructions.

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